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About OTL.
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Opportunity Tanzania Limited is a Microfinance Institution with
Branches in Dar-Es-salaam, Arusha, Moshi, Morogoro and Iringa. As the part of
Opportunity's International network, OTL’s mission is to make available to
the economically disadvantaged members of Tanzanian society, small business
loans and other appropriate financial services that, coupled with the
necessary training, enable them to develop and sustain income generating and
job creating enterprises.
As an expanding company were are looking for key staff in the
following vacancy
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Position:
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Transformation and Marketing Officer
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Duty station:
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Head Office, Dar Es Salaam
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Reports to:
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Chief Relationship Officer.
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Overall purpose of
the job
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In microfinance, performance has long been associated with financial
and outreach outcomes. The Opportunity International Global Network
distinguishes itself through its Mission, Motivation, Core Values and
Integrated Triple Bottom line (Transformational Impact, Large Scale Outreach,
and Financial Viability).
The Opportunity Tanzania Limited Transformation Officer key purpose is
to build the capacity of the institution to effectively translate the
institution’s Mission, Motivation, Core Values and Triple Bottom Line into
day to day practice.
To establish and
coordinate the implementation of a holistic transformation strategy, services
and activities that aim to empower clients economically, socially and
spiritually to become more confident
and socially responsible citizens.
Act as field point person
for Insight trip visitors/donors to OTL and organizing all their logistical
concerns with the aim of showing them the impact of their funds to the
clients.
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Academic/
professional qualifications
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Higher Diploma or Bachelor’s degree in Marketing/Sales/Business Administration
or related field
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Showed leadership in school
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2-5 years professional experience
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Experience interacting with and talking to international donor groups
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Experience in microfinance industry preferred but not essential
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Excellent report writing skills
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Should possess a positive, outgoing personality
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Able to communicate fluently in both English and Kiswahili and explain
complicated concepts to both clients and donor audiences
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Key
Responsibilities
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Liaising with Operations and administration department in preparing donor travel
requirements and schedules
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Work with Sales Team to plan field visits for OTL Insight trips.
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Escort visitors to the field and ensure translations are provided and
the methodology and context of OTL microfinance is explained.
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On a monthly basis, assist the CRO in the execution of various
transformational events within the region targeted at improving customer
satisfaction.
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On a weekly basis co-ordinate the company’s morning devotion schedules
in consultation with branch managers and the CRO.
On a daily basis execute transformational
programmes in the company within the approved budget and time scales in
consultation with the CRO.
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Ability to use internet and post client’s inspirational profiles and pictures in the web
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Facilitate meetings between staffs, trust groups, individual clients
and donors.
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Preparing monthly reports required by Kiva and Optinow programmes and
any other strategic partner and submitting them to the relevant authorities
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Liaising with the marketing department
to ensure that inputs in the optinow website are as per the
organizational policy
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Work in coordination with CRO to drive the process to define,
integrate and embed the transformational impact mindset throughout and
across: operational plans; policies & procedures; product and services
development; Client Service Standards [Code of Conduct] and delivery
strategies; and other related staff and client capacity development
initiatives necessary for the establishment and maximization of institutions
transformational environment and impact performance.
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Work to support Sales team to develop and implement effective
monitoring system for tracking the transformational impact performance (from
Institutional level through to individual level).
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Assisting the CRO in
preparing Transformational Impact performance and progress report on a
quarterly basis.
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Analyse Progress
out of Poverty data collected by sales team and prepare monthly reports and
recommendations.
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Documents and
disseminates transformation project learning’s from the field to Opportunity
International Network partners to facilitate enhancement of transformational
impact approaches and strategies, as well as the development of new tools,
templates and resources.
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Assisting the CRO
to drive the development of communication, training and other related
materials required by front line staff [field officer, teller or customer
service staff).
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Assisting the CRO
when required; in highlighting institutions transformational impact focus
profile, inclusive of efforts to raise related project funds when necessary.
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Assist the CRO to
drive and coordinate institutional responses to clients befallen with natural
disasters or crisis points.
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Promotes gender
equity and sensitivity among staff and clients.
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Assist Sales Team
in implementing Marketing Activities
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Design and plan
quarterly marketing activities for the branches in conformity with the
overall marketing plan.
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In charge of branch
promotional and marketing efforts
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Design Marketing
Materials for OTL and liaise with Suppliers and marketing agencies.
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Monitor the marketing materials(Brochures, Product
Flyers, notice board etc) to ensure availability and consistency
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In charge of
monitoring branch product performance and evaluation of marketing campaigns.
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Provide support for
new branch opening events and outreach programs.
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Perform other
job-related duties as required by the Marketing Manager.
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Conduct Quarterly
competitors and Market survey and provide to Management
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Personal Attributes
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Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilize
others to fulfill the vision; Provides vision and inspiration to all
stakeholders he comes across.
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Critical Judgment and Decision making-Define issues and focus on achieving workable
solutions to obstacles. Make sensible decisions on the basis of analysis and
experience.
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Inspires Commitment- Lives out of the OI Network mission, corporate values and Christian
motivation. Actions and behaviors are consistent with words.
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Excellent communicator- Communicates well, both verbally and in writing. Effectively conveys
and shares information with others.
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Change Management – Assist in developing workable implementation plans; Communicates
changes effectively; Builds commitment and overcomes resistance; Prepares and
supports those affected by change; Monitors transition and evaluates results.
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Problem Solving - Identifies and resolves problems in a timely manner; Gathers and
analyzes information skillfully; Develops alternative solutions; Works well
in group problem solving situations.
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Business Acumen - Understands business implications of decisions; Displays orientation
to profitability; Demonstrates knowledge of market and competition.
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Interpersonal Skills - Maintains confidentiality; Remains open to others' ideas and tries
new things.
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Ethics based upon Biblical Principles - Treats people with respect; Keeps commitments;
inspires the trust of others; Works with integrity and ethically; Upholds
organizational values.
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Analytical skills- Ability to analyse different situations quickly and come up with
workable solutions
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How
to apply
Interested
and qualified candidates are invited to send Curriculum Vitae before 31st
March, 2015. Only Curriculum vitae will be accepted through email address below
Head Human Resources
Alli Hassan Mwinyi Rd, Opp. AAR Hospital
P.O Box 80244
Dar es Salaam
NOTE: Only short listed candidates will be contacted.
OPPORTUNITY TANZANIA IS AN EQUAL OPPORTUNITY
EMPLOYER
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